Frequently Asked Questions

Why does the iEARN Europe site think I am in the United States of America when I am really in the United Kingdom (or some other country)?

The iEARN Europe website decodes incoming requests. The server tries to work out from the Internet Protocol (IP) numbers in your request which country the request is coming from. It uses freely available lists which map groups of IP numbers to countries.

Some Internet Service Providers (AOL for example) assign numbers to their customer internet connections from a block that is allocated to the United States.

We will make efforts to try to amend the list so that anomalies like this do not happen.

In the meantime, if your country is not recognised correctly, use the country drop-down option list at the top left of the page to select your correct country. Then when the page has reloaded, click the "Save" checkbox at the top left. The page will again reload.

The checkbox should now be labelled "Clear", and a 'cookie' will be set in your machine telling our server to load the page with your country and language preferences, rather than those which it would guess from the IP numbers.

We know about this anomaly for AOL. It affects to users in many countries. If you experience this problem with another Internet Service Provider, we would like to know about it. You can contact the WebMaster by clicking on the link at the foot of the page.